Thank you for the introduction to Mike Conroy of Securifix.
Due to an error code showing on our security alarm panel, I called our existing security alarm company, who advised me that our agreement had terminated and that for them to come out to review our alarm system will incur an initial charge of £250.00 for a call out, then a further £115 per each hour for any labour works they carry out, plus parts.
At the same time you were able to mention Mike to me and recommended Securifix. Mike came to visit me at the Plough and Horses and advised the alarm system was requesting a code to access. I phoned the existing company who said because the agreement was under the Shepard and Neame chain that I was not authorized to get the code from them. It was highly frustrating, but I didn’t need to worry as Mike contacted one of his Securifix engineers, who talked him through the alarm panel and re activating a new code I could now manage.
Mike then checked the alarm system, which highlighted two key sensors were not working, which left us vulnerable. It was not long before Mike had arranged to have the two sensors changed and the invoice received of £150 for labour plus a few pounds more for the sensors, was significantly less than what we would have otherwise had to pay.
Mike and Securifix were efficient, professional and cost effective and we are thankful to you for introducing us and making that connection.
Andy Short – Proprietor/Landlord @ Plough and Horses
I have used securifix Lock and Safe Co for the past 5 years. In all my dealings with this company their senior fitter Mr Peter Thompson and his colleague Joe Hanshaw have fitted two roller shutters and attended a number of callouts and in all cases have been prompt, efficient, polite and always done a first class job,
I can certainly say that they have always gone the extra mile to sort out all my security problems, big or small..
Thoroughly reliable and highly recommended
Hi both, I just wanted to send a quick e-mail to say a massive THANK YOU to you both. Peter your customer care was excellent and Paul your customer service was superb. I was really impressed with the efficiency and professionalism of this mornings installation and absolutely LOVE the new door.
THANK YOU once again and I will definitely be recommending securifix in the future.
“Firstly, I wanted to bring to your attention the professionalism and manners of your engineer, who very kindly changed my front door lock and fixed some window locks. It’s not often a tradesman visits offering great customer service.”
Mrs M – Homeowner
“We/I have always been very impressed by Securifix, in both product and service, which is why they are always our/my first choice. We/I couldn’t recommend them more highly”.
Tom Stancombe – Barratt Homes
“Your engineer is undoubtedly one of the finest engineers who have come to my home. Polite, lovely smile, determined to solve the problem, and in the end very effective. Any time you or he need a recommendation for himself or his work, don’t hesitate to contact me please”
Ms D – Homeowner
“Having worked closely with Securifix for over half a decade, we have built up a mutual understanding which allows us to name them as one of our key sub contractors when negotiating contracts with our clients.”
James Potter – Rushmoor Mechanical Services Ltd
“May I please also congratulate you on your engineer: he is the most pleasant and helpful engineer I have ever met. Very professional, very kind and understanding: you are very lucky to have him”
Ms P – Homeowner
“Roadwheel have been a customer of Securifix for over 7 years, in that time we have had four different installations and continued work. There is always a very high level of service and the one problem we have had (generated by ourselves) was rectified within hours. We have recommended them to many of our own customers.”
Tim Elverson – Roadwheel
“I am writing to thank you for fitting my new lock. your engineer was very polite, neat and very tidy and did the job beautifully. He is a credit to your company.”
Mr J Amey – Cavendish Independent Financial Advice.
“Securifix have been my appointed CCTV engineers for a number of years. They are a thoroughly professional organisation who can be relied upon to offer sound advice, and produce workmanship at the highest level and onward support following installation. I have no hesitation in recommending them to any future company who require their services.”
John Marsland Estate Facilities Manager – New Square Park